Frequently Asked Questions

We serve children, adolescents, and adults experiencing a range of symptoms related to various diagnoses. Most of our services are available for patients starting at age 6, while we can assess children as young as 3 years old for autism.

Our availability varies throughout the year and depends on the specific service and the demand from our clientele. Executive functioning support and neurofeedback services typically have openings for an initial consultation within 1-2 weeks. Neuropsychological evaluations generally have a waiting period of 3-4 months. Currently, we do not have any available providers for psychotherapy. For the most accurate update on our availability, please contact us directly.

We begin with an initial consultation for all patients before services start. This meeting allows you to learn more about the service, establish a therapeutic relationship with the provider, and get your questions answered. Our aim is to inform you about what to expect, address your concerns with compassion, and help you feel confident in your decision to continue care with us.

Please note that Cognitive Solutions LC does not provide crisis services. In case of an emergency or life-threatening situation, go to the nearest emergency room or call 911. If you or a loved one are experiencing harmful thoughts or emotional distress, contact the 988 Suicide & Crisis Lifeline for free and confidential emotional support by calling or texting 988.

Absolutely, we encourage adults to utilize our services. We offer neuropsychological testing, neurofeedback, executive functioning support, and psychotherapy for adults. In recent years, we’ve seen a growing number of adult patients, reflecting a positive trend of adults taking charge of their mental health to become the best versions of themselves.

There are instances where we may refer you to other specialists due to our current expertise and focus. These may include:

• Court-mandated competency evaluations
• Court-mandated treatment
• Treatment for personality disorders
• Substance abuse treatment

Treatment services for individuals under the age of 6 (although we can provide neuropsychological evaluations under 6)

Yes, our location is accessible via public transportation. We are one mile west of the Fullerton “L” station, which serves the Red, Brown, and Purple Express lines. The Clybourn Metra train station is a half mile south of our office. Additionally, the CTA #74 bus stop is next to our office on Fullerton, and the CTA #9 bus stop is adjacent to our office on Ashland.

We do not have an on-site parking lot, but street parking is available nearby. It is free, except if you go further east on Fullerton, where it becomes paid parking.

Your privacy and the confidentiality of our sessions are extremely important to us. We do not share your information with other patients or outside of our offices. A signed release is required for us to discuss your case with relatives or your primary care physician. Children also have a right to a reasonable level of confidentiality regarding what they share with us. Additionally, individuals transitioning into adulthood have specific rights. We aim to educate and support them in understanding these rights during this important developmental stage.

There are, however, certain situations where we are legally obligated to break confidentiality. These include:

• Reports of physical or sexual abuse
• Intent to harm yourself or others
• Neglect of vulnerable individuals, such as children or elders
• Any other crimes committed by or against you

Currently, we do not offer medication management.

At this time, we can only offer services in English.

All of our providers have graduated from programs in clinical psychology, counseling psychology, or related fields. They undergo extensive postgraduate training to ensure they offer top-quality services to our patients. Clinical supervision is a process where providers meet weekly with a member of our supervisory team to review their clinical work, engage in reflective practice, and continue their education. These supervised providers are either working toward a higher level of licensure or enhancing their professional development through ongoing education. All patient information shared with the supervisor is kept confidential.

These providers show their dedication by participating in intensive training and receiving ongoing support from their Clinical Supervisor. They are deliberate and reflective, which are crucial qualities for effective treatment. Their clinical knowledge and tools are consistently updated, ensuring that the care you receive is grounded in well-established methods and interventions.